Terms Of Use


Who we are and how to contact us

Our websites (comprising www.glenmarkpharma.co.uk, www.stalpex.co.uk, www.ryaltris.co.uk, www.tiogiva.co.uk, and www.soprobec.co.uk) (“Sites”) are Sites operated by Glenmark Pharmaceuticals Europe Limited (“We“). We are registered in England and Wales under company number 05040260 and have our registered office at 2-B Laxmi House, Draycott Avenue Kenton, Harrow, Middlesex, HA3 0BU.

To contact us, please visit the “Contact Us” section on the Site that you are visiting.

Your access to and use of our Sites are subject to the following terms and conditions (“Terms”) and all applicable laws.

By using our Sites you accept these Terms

By using our Sites, you confirm that you accept these Terms, without limitation or qualification, and that you agree to comply with them. You acknowledge that any other terms or agreements between you and us concerning our Sites are superseded by these Terms.

If you do not agree to these Terms, you must not use our Sites.

You are also responsible for ensuring that all persons who access our Sites through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

There are other terms that may apply to you

These Terms refer to the following additional terms, which also apply to your use of our Sites:

Our Privacy Policy, a link to which can be found in the footer of each of our Sites. See further under How we may use your personal information.

Our Cookie Policy, a link to which can be found in the footer of each of our Sites, which sets out information about the cookies on our Site.

We may make changes to these Terms

We may amend these Terms from time to time without notice. You are bound by any such revisions. Every time you wish to use our Sites, please check these Terms to ensure you understand the terms that apply at that time.

We may make changes to our Sites

We may update and change our Sites from time to time to reflect changes to our products, our users’ needs and our business priorities. Equally, the material on our Sites may become outdated and we make no commitment to update such material.

We may suspend or withdraw our Sites

Our Sites are made available free of charge.

We do not guarantee that our Sites, or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our sites for business and operational reasons.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these Terms to another organisation. We will provide notice if this happens and we will ensure that the transfer will not affect your rights under the contract.

How you may use material on our Sites

We are the owner or the licensee of all intellectual property rights in our Sites, and in the material published on them. The intellectual property includes all trademarks, trade names, domain names, logos, service marks, patented inventions, and all content (whether or not registered under copyright) displayed on our Sites (collectively the “IP”). Nothing contained on our Sites grant, expressly of implicitly, any licence or right to use any IP without the written permission of us or such third party that may own the IP.

You may download material displayed on our Sites for your own non-commercial, personal use, provided you do not remove or obscure our copyright and other legal notices. You may not, however, distribute, modify, transmit, reuse, re-post, copy, publish, license or use the content on our Sites, including the text, images, audio, and video, for business or commercial purposes or any purpose other than your personal, informational use without our prior consent. We intend to enforce our IP rights to the fullest extent of the law.

Do not rely on information on our Sites

The content on our Sites is provided for general information only. SUCH INFORMATION DOES NOT CONSTITUTE MEDICAL ADVICE. If you have questions about a particular medical condition, treatment or pharmaceutical product with respect to your personal situation, please consult your personal physician.

Although we make reasonable efforts to update the information on our Sites and ensure its accuracy and completeness, we make no representations, warranties or guarantees, whether express or implied, that the content on our sites is accurate, complete or up to date.

We are not responsible for linked websites

Where our Sites contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as our approval of those linked websites or information you may obtain from them.

We have no control over the content of those sites or resources nor are we responsible for the same.

Certain uses are prohibited

You may not link to any content on our Sites on another website, mobile application, social media account or otherwise. We do not control websites that may link to our Sites, and we are not responsible for the content of such other websites or pages. Your visiting any other website or social media pages is at your own risk.

Worldwide products and services

Our Sites may contain information on worldwide products and services, not all of which are available in every location. A reference to a product or service on our Sites does not mean that such product or service is, or will be, available in your location. The products referred to on our Sites may be subject to different regulatory requirements depending on the country of use. Therefore, you may see a notice that our Sites, or sections of our Sites, are intended only for certain types of users or only for users in certain countries. Nothing contained on our Sites is a promotion or advertisement for any product or for the use of any product that is not authorised by the laws of the country where you reside.

Limitation of Liability

We do not warrant that our Sites will be free from errors or omissions.

Our sites do not, and are not intended to, provide medical advice or instructions for use of any medicinal product. Always consult your doctor or pharmacist for advice on treatment of individual circumstances and needs.

Your use of our Sites is at your own risk. Neither we nor any other party involved in creating, hosting or maintaining our Sites shall be liable to the fullest extent allowed by law for any direct, indirect, incidental, consequential, or punitive damages arising out your access to (or inability to access), or use of (or inability to use), our Sites or its contents. Without limiting the foregoing, our Sites are provided to you “AS IS,” WITHOUT CONDITIONS, WARRANTIES OR REPRESENTATIONS OR OTHER TERMS OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF OUR SITES. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

We will not be liable for any damage to your computer equipment or other property on account of your access to, or use of, our Sites or your downloading of any materials, data, text, images, video or audio from our Sites. We do not warrant that our Sites, or servers are free from viruses or other harmful components. You are responsible for configuring your information technology, computer programmes and platform to access our Sites. You should use your own virus protection software.

Communications from you

We are under no obligation to respond to any messages posted to our Sites. You must not contravene any laws when posting any information to our Sites. We reserve the right, at our sole discretion, to remove any communications or materials from our Sites that we consider unacceptable for whatever reason.

Any communications to us through our Sites or otherwise, including any questions, comments, suggestions, ideas or information, will be treated by us as non-confidential and non-proprietary. Anything you transmit may be used by us or our affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting and shall be treated as subject to a grant of a worldwide, perpetual, non-exclusive, royalty free, irrevocable and transferable licence. Furthermore, we are free to use any ideas, concepts, know-how, or techniques you send to our Sites for any purpose whatsoever including, but not limited to, developing, manufacturing, marketing, and selling products using such ideas, concepts, know-how, or techniques.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy, a link to which can be found in the footer of each of our Sites.

Adverse Events

If you experience an unexpected or negative reaction that you think might be related to our products, it is important that you contact us so that we can investigate the incident in more detail. For any adverse events suffered please contact us at Medical_Information@glenmarkpharma.com without delay.


These Terms are the entire agreement between us and you with respect to your use of our Sites. If any of these Terms are determined to be illegal, invalid or otherwise unenforceable under law, to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, such terms shall be severed and deleted from these Terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

These Terms shall be governed by and interpreted in accordance with the laws of England. Disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of London, England.

Contact Us

If you would like to get in touch with us in relation to these Terms, please visit the “Contact Us” section on the Site that you are visiting or UK_Enquiries@glenmarkpharma.com.